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You place some veneers and your patient leaves in tears of joy. Imagine getting a letter a few weeks later to tell you that the patient now HATES her veneers and would like a full refund. That is soul destroying stuff, and it’s NOT about the money!
Within the context of this specific scenario where 6 veneers were placed, we discuss:
A. How this could have been prevented
B. How to handle the veneers that are ‘bulky at the gumline’
C. How to handle this refund request…!
I want to thank Dr Manrina Rhode for yet again adding so much value for the Protruserati
You can check out her course on Designing Smiles website
If you liked her episode and want a full hour of Veneers from preps to Temps, check out Everything Veneers with Manrina Rhode
Continuing Education Information
This activity may be eligible for continuing education credit through Protrusive Guidance. Participants must complete the associated quiz inside Protrusive Guidance to obtain CPD certification.
Cost:
Access to this CE activity is included with an active Protrusive Guidance membership. Current membership pricing is available at
www.protrusive.app.
Cancellation & Refund Policy:
Memberships may be cancelled at any time. Access to CE activities remains active until the end of the current billing cycle. Subscription charges are non-refundable once processed. Full details are available at
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