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Online reviews for Dentists are a big thing in 2021 and it’s only really just lifting off now. A few years ago I had an appointment with an ENT consultant and the first thing I did was google his name. Most of our patients are googling us and our online reputation is critical. In this episode I am joined by the founder of Doctify, Dr Suman Saha to help you get more high quality reviews for your practice.
Protrusive Dental Pearl: How to increase the success rate of capturing review: Consider text messaging and/or having a tablet in your practice so they can leave it immediately after treatment.
In this Group Function we discussed:
- What is the role of patient Reviews dentistry? (07:02)
- Doctify vs different online review sites/apps such as Google Reviews (08:39)
- How can we make sure the reviews are accurate? How to overcome fake reviews (12:18)
- How to create a win-win scenario between Principals (the practice) and associates (that want their reviews to stick with them) (17:48)
- How to get dentists (who might be introverts) to have awkward conversation with patients and ask for reviews (24:20)
If you enjoyed this episode, you might also like this episode Think Comprehensive – Communication Gems with Zak Kara
